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Shipping Method
Malaysia: Shipping to anywhere within Malaysia is free of charge. It normally takes
2-5 days for delivery in Peninsula Malaysia, and 2-7 days for Sabah and Sarawak.
All others: We ship virtually any address in the world. You have the option to have
your books shipped either via Airmail or Fed Ex courier service. All books by airmail
will be sent by parcel Airmail.
Difference between Airmail and Fed Ex
For a start, Airmail costs much less than Fed Ex, and takes approximately 7-14 days
for delivery. Fed Ex courier service usually takes only 3 working days for delivery.
Another advantage of Fed Ex is that you can track your package via the Fed Ex website,
using the tracking number we will provide you by email once the book is shipped.
Shipping costs
Shipping costs are calculated based upon total weight of the books you ordered and
your preferred shipping method. Airmail cost is based on rates provided by Pos Malaysia
Berhad and Fed Ex rates are provided by Federal Express Services (Malaysia).
When do we ship?
Within 24 hours (weekends excepted!)... that's when the product leaves the building.
International orders are shipped from our warehouse Monday - Friday. No shipping
on Saturdays, Sundays or Holidays. If you provided an accurate email address you
will be notified when your order ships.
WHITELIST
WHITELIST UmmahZone in your email program to make sure you get your tracking # (if
applicable), and your order receipt. These days, often emails are filtered into
your spam or 'junk' folder by your email provider... whitelist us so this doesn't
happen.
Especially if you use AOL, Yahoo or Hotmail for your email, these companies will
often filter your shipping confirmation right into your SPAM folder! Whitelist us
now to make sure this doesn't happen.
International
Any extra fees levied by your country's customs department must be paid for by you.
Please check this before ordering.
DISCLAIMER
When an order leaves our warehouse, if the delivery takes longer than the guidelines
set forth by the US Post Office or FedEX, UmmahZone cannot be held responsible.
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